Payment Policy

Last updated: [05/28/2026]

At LKBirch, we want to make your shopping experience as smooth, secure, and reliable as possible. This Payment Policy outlines the accepted payment methods, security measures, and billing terms for all transactions made on our website (lkbirch.com).

1. Accepted Payment Methods We accept a wide variety of secure payment methods to ensure convenience for our global customers. You can pay for your order using:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.

  • Digital Wallets: PayPal, Stripe, Apple Pay, and Google Pay (where available at checkout).

All prices and transactions are processed in US Dollars ($ USD). If your local currency is different, your bank or credit card issuer will automatically calculate the conversion rate at the time of purchase.

2. Secure Transaction & Data Protection Your security is our top priority. To ensure a safe shopping experience:

  • Our website is equipped with a Secure Sockets Layer (SSL) certificate, which encrypts all sensitive data (including payment details) transmitted during checkout.

  • LKBirch does not store, view, or have access to your full credit card numbers or financial passwords. All transactions are securely processed through industry-leading, PCI-compliant payment gateways (such as Stripe and PayPal).

3. Billing & Order Authorization

  • You will be charged immediately upon placing your order and completing the checkout process.

  • An automatic Order Confirmation email will be sent to you as soon as the payment is successfully processed. If you do not receive this email, please check your spam folder or contact us at hi@lkbirch.com.

  • We reserve the right to cancel any order if we detect unauthorized, suspicious, or fraudulent payment activity.

4. Customs, Duties, and Import Taxes Please note that the total amount paid at checkout covers the product cost and shipping fees only. Any additional customs fees, import duties, or local taxes levied by your country's customs office upon arrival are the sole responsibility of the customer.

5. Refunds and Chargebacks

  • All refunds approved under our Return & Refund Policy will be credited back to the original payment method used during purchase.

  • Depending on your financial institution, refunds typically take 5 to 10 business days to appear on your statement.

  • If you experience any billing discrepancies, please contact our support team immediately before initiating a chargeback with your bank. We are always happy to resolve any issues directly and swiftly.

Contact Us For any questions regarding payments, billing, or if you need assistance with an uncompleted transaction, please reach out to us:

Business Name: LKBirch

Email at: hi@lkbirch.com

Physical Address: Khối 20, Nghi Phú, Vinh, Nghệ An 43000, Vietnam

Phone number: +84357977027

Business Hour: Monday - Friday | 8:00 P.M. to 5:00 A.M. Eastern Time